This discussion was sparked by a viral video which was circulated on social media depicting apparent elderly citizens having difficulty entering the Immigration and Passport Office.

Presently, Norbert clarified, attempts are being made to assist differently-abled citizens downstairs.

“I know that the provisions are being made to facilitate individuals at the bottom to avoid them from going up the stairs,” he said.

The Office, located at 2nd Floor Cox Building on Cadet Street in Castries, should cater to a diverse group of people, including those with disabilities.

“There is a need for everybody to have a passport, which means we expect the majority of Saint Lucians to one day have to go to the Passport Office, to either apply or renew their passport. And this calls for an accessible building,” he said.

Having visited the building himself, Norbert explained that he also encountered difficulties reaching the top floor.

“I've been there myself, and I have my own challenges with accessing the top floor. I don't think that the building is fit for persons with disabilities because we don't have any lifts currently.”

The Minister indicated that he will be working with stakeholders to ensure disability planning forms part of public infrastructure.