According to the association, several financial institutions have reported an increase in attempts by scammers to deceive customers into sharing sensitive personal banking information. These fraudulent communications often pose as official messages from banks and lure victims into disclosing details such as account numbers, passwords, or verification codes.

Monette Labarnard, Public Relations Officer of the Bankers Association, is urging customers to exercise extreme caution and immediately report any suspicious messages or calls to their bank.

“What we're telling some people to do is report any suspicious message or call to their banks immediately. They should avoid sharing their personal information with anybody unless they are in the presence of a banker and they're doing transactions. That’s the only time when you exchange any information as it relates to your bank account,” she explained.

The Association also emphasised that banks will never ask customers for personal information over unsecured channels such as text messages or social media.

Customers are encouraged to ignore and delete any unsolicited requests for banking information and to double-check the legitimacy of any messages or calls that appear to be from their bank.

With digital banking on the rise, the Association says education and vigilance are essential in protecting consumers against financial fraud.