WASCO Apologizes for the Delay in Water Restoration

Friday, Dec 22

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itizens have voiced their disappointment with delays in their water restoration after WASCO closed the main system at the John Compton Dam to facilitate repairs.

Senior Supervisor at the Water and Sewerage Company, Timothy James, explained that following the successful completion of the repairs, WASCO initiated efforts to restore the water supply.

Despite progress, James revealed that the water supply had not yet reached all consumers, particularly those situated at the network’s extremities and higher elevations. Assuring the public, James stated, “We are doing our utmost to ensure we restore the supply to everyone. If we are not able to reach everybody, we have a plan B in place where we will try to drop [water to people] and put water in their tanks,” he explained. On Thursday, water trucks had been dispatched to affected areas.

James says while closing the network during the festive season inconvenienced many consumers, the repairs had to be done immediately.

Sometimes you have to [make] tough decisions and do what you need to do.”

WASCO also announced a new schedule of water supply disruptions for the coming days. The water valve supplying the City of Castries will be closed from 6:00 pm on Thursday, December 21, 2023. The affected areas during this period include:

  • City of Castries
  • Lower Morne Road
  • Lower Morne du Don
  • Lower La Pansée
  • Lower Entrepot
  • Peart’s Gap
  • Leslie Land
  • Lastic Hill
  • Rose Hill
  • Marchand
  • Patterson’s Gap
  • Lower Bishop’s Gap
  • Lower Rock Hall
  • Arundel Hill
  • Black Mallet
  • Tou Rouge
  • Waterworks Road
  • Lower Sunbuilt
  • Cedars

The valve is expected to reopen at 5:00 am on Friday, December 22 2023. Following the resumption of the valve, customers at higher elevations will gradually witness water supply restoration as the system recharges. Additionally, WASCO will close the valve at the Vigie Roundabout during the same period, affecting consumers in the following areas:

  • Sunny Acres
  • Summerdale
  • Union Hilltop
  • Choc
  • Vide Bouteille
  • Bisée
  • City Gate

This valve will also reopen at 5:00 am on Friday, December 22, 2023.

James extended apologies to customers for any inconvenience caused and urged patience as WASCO continues its efforts to fully restore the water supply. He also hinted at positive developments for the future, disclosing that the company has significant projects slated for 2024.